Privacy Policy

Last Updated: September 24, 2026

This Privacy Policy describes how PLATINUM POSITIONING, a Pennsylvania Partnership ("Company," "we," "us," or "our"), collects, uses, and protects your information when you visit or interact with our websites, programs, products, and services (collectively, the "Site"), including Own My Dm's, our Instagram and Facebook comment-to-message service.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, such as:

  • Name
  • Email address
  • Billing address
  • Phone number
  • Payment-related details (processed securely by third-party providers)

b. Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring URLs
  • Cookies and similar tracking technologies

c. Instagram and Facebook Interactions

When you interact with our connected Instagram or Facebook accounts, Own My Dm's may receive information through Meta's APIs. We may store your account identifier and username, comment text and identifiers, related post and parent-comment identifiers, notification timestamps, and notification data supplied by Meta (webhook payloads).

We also store processing records showing whether a comment was matched to a campaign, skipped, accepted for a private reply, or encountered an error. An accepted reply does not establish that you received or read the message.

2. How We Use Your Information

We use your information to:

  • Provide and deliver products, programs, and services
  • Process payments and transactions
  • Communicate with you about your account, purchases, updates, and offers
  • Improve our Site, content, and user experience
  • Comply with legal and regulatory obligations

For Own My Dm's, we use these records to match comment keywords to the appropriate campaign, send a relevant private reply containing a link, prevent duplicate replies, and investigate errors. Commenting does not subscribe you to our email list.

We do NOT sell your personal information.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Recognize returning visitors
  • Save user preferences
  • Analyze Site performance and usage

You may disable cookies through your browser settings, but doing so may limit Site functionality.

Links in Private Replies

Links sent by Own My Dm's may pass through a redirect on our website before opening the destination page. We record the campaign and time of a link visit and, when configured, a keyed hash of the visitor's IP address. The click-tracking table does not store the plain IP address, although hosting access logs may record it. These records help us assess link activity; they do not establish a purchase or message delivery.

4. Sharing of Information

We may share your information with:

  • Trusted service providers (e.g., hosting, email delivery, payment processors)
  • Legal authorities when required by law
  • Successor entities in the event of a merger, acquisition, or asset sale

All third parties are required to protect your information and use it only as necessary to provide services to us.

Own My Dm's exchanges information with Meta to receive comment notifications and send private replies. Meta processes information under its own policies. Our hosting provider stores and processes the application's records on our behalf.

5. Email Communications

By providing your email address, you consent to receive transactional and promotional emails from us. You may unsubscribe from marketing emails at any time using the link included in those emails. Transactional emails related to purchases or account access may still be sent.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications

Requests may be submitted using the contact information below.

Own My Dm's Deletion Requests

To request deletion of personal information held by Own My Dm's, email omarrabyrd@omarrabyrdonline.com with the subject "Own My Dm's Data Deletion Request." Include your Instagram or Facebook username and enough information to identify the interaction. Do not send passwords or access tokens.

We may request limited information to verify the request. We will confirm completion or explain any information we must retain. See our Data Deletion Instructions. Deleting records from our application does not delete your account, comments, or messages held by Meta.

Own My Dm's Record Retention

Stored comment records and raw webhook payloads become eligible for deletion 120 days after receipt. A daily cleanup removes eligible records on its next run, normally within 24 hours, unless a verified deletion request requires earlier removal or retention is required by law.

A minimal duplicate-prevention record may be retained beyond that period while the service remains in operation, solely to prevent another reply to the same comment. This record excludes comment text, usernames, account identifiers, and raw webhook payloads. It is limited to a keyed fingerprint of the platform and comment identifier. Deletion requests also cover this record where it can be linked to your interaction.

The 120-day period applies to comment records and raw webhook payloads, not automatically to purchase records or records held by Meta.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their policies separately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised policy.

11. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the State of Pennsylvania.

Any disputes shall be submitted to binding arbitration conducted by the American Arbitration Association (AAA) in Pottstown, Pennsylvania, under its applicable rules.

12. Contact Information

For questions regarding this Privacy Policy, contact:

PLATINUM POSITIONING

PO Box 171

Pottstown, PA 19457

Email: support@omarrabyrd.com

Own My Dm's deletion requests: omarrabyrd@omarrabyrdonline.com

© 2025 - 2026 PLATINUM POSITIONING. All rights reserved.